Firewood Availability Requests for the Whitehorse Area
Firewood product information and a non-binding request pathway for future availability. Delivery is temporarily paused.
Request a Firewood Availability UpdateFirewood Delivery Temporarily Paused
Firewood delivery is temporarily paused while vehicle readiness, safety, supply, and personnel availability are reviewed. You may submit a non-binding request for a future availability update. No inventory, price, delivery date, response time, acceptance, or restart date is promised.
Choose the Product You Need
Select the firewood product that fits your needs. All products must be confirmed before delivery.
Log-Length Firewood
Whole or longer-length logs supplied in the confirmed form. The customer is responsible for cutting, splitting, seasoning, and handling unless additional services are included in writing.
Cut Rounds
Logs cut into agreed approximate lengths. Exact length, wood condition, processing time, and additional cost must be confirmed before the order is accepted.
Split Firewood
Firewood processed into split pieces. Availability, moisture condition, piece size, quantity, delivery timing, and price must be confirmed.
Custom Firewood Request
Requests involving special lengths, splitting, stacking, restricted access, remote delivery, or other handling require individual review and pricing.
Important: Not every product is available from every supplier or during every delivery period. Submitting a request does not guarantee that the requested wood condition, cut length, processing level, quantity, or delivery date is currently available.
How Requests Will Be Reviewed When Service Resumes
How requests will be reviewed if service resumes.
Submit a Non-Binding Availability Request
Tell us what product you need, how much you need, where it is going, and what access conditions the driver should expect.
If Operating Capacity Returns, May Review
If operating capacity returns, Klondike Revival may review supply, product, quantity, access, timing, and price.
If Accepted, Confirm in Writing
If the request can be accepted, the exact product, quantity, price, payment terms, access conditions, and proposed delivery window will be confirmed in writing.
No Dispatch Until Written Acceptance
A driver is not dispatched and no delivery is scheduled until written acceptance and any required payment arrangement are complete.
Delivery Only Under Written Terms
Payment, unloading, photographs, and receipt requirements apply only to an accepted delivery under the written terms.
The following delivery and payment information is a future policy framework only. It applies only if service resumes and a specific request is accepted in writing. Statements about a driver proceeding, arriving, unloading, payment, deposits, and receipts are conditional future policy, not current service.
Most Whitehorse-Area Deliveries
Most deliveries within the normal Whitehorse service area do not require payment before the driver is dispatched.
Most Whitehorse-area customers pay when the driver arrives, before unloading.
The Normal Process
The order is confirmed.
The driver proceeds to the property.
The driver arrives with the confirmed load.
The required payment is completed and verified.
The driver is cleared to unload.
The firewood is unloaded at the agreed location.
The delivery is photographed where required.
A receipt is issued.
What the Deposit Covers
Longer-Distance Deliveries
Deliveries significantly outside the normal Whitehorse service area may require a deposit before the vehicle is dispatched.
Longer-distance deliveries may require a deposit before dispatch. The remaining balance must be confirmed before unloading.
Request a Firewood Availability Update
Submit your contact information and firewood needs. This does not place an order or guarantee inventory, pricing, or delivery timing. Klondike Revival may contact you only if operational capacity returns and an appropriate next step is available.
Thank you for your firewood availability request.
Your information has been recorded. Klondike Revival will contact you when firewood service resumes.
Something went wrong.
Please try again or email us directly at ron@KlondikeRevival.com
What Happens After You Submit
Thank you for submitting a firewood availability request.
This is not an order or service acceptance. Klondike Revival will review the request when operational capacity is available and will contact you only if a next step can be offered.
Additional Information
Our Firewood Commitments
+
Exact Product Confirmed
We confirm whether the order is log length, cut rounds, split firewood, green, dry, mixed, or custom before delivery.
Quantity and Price Confirmed
The customer receives the confirmed quantity, product description, delivery charge, additional service charges, and total price before the order proceeds.
Delivery Access Reviewed
We collect driveway, gate, turnaround, slope, ground-condition, branch-clearance, pet, obstacle, and unloading-location information before scheduling delivery.
Clear Payment Timing
Most Whitehorse-area customers complete payment when the driver arrives and before unloading begins. Longer-distance deliveries may require a deposit before dispatch, with the remaining balance due before unloading.
No Unapproved Substitutions
Klondike Revival will not knowingly replace the confirmed material with a materially different product without contacting the customer and receiving approval.
Load Photos When Required
When the product, supplier, condition, or order requires confirmation, photographs of the material may be provided before departure.
Payment Confirmed Before Unloading
No firewood is unloaded until the required payment has been received and verified.
Customer Concerns Documented
When a customer raises a concern about the product, quantity, access, delivery, or unloading location, the concern is recorded and reviewed before the order is closed.
Fair Heat for Yukon Homes
+
One of the original reasons Klondike Revival was created was the price of heating homes in the Yukon.
Firewood can sell for four hundred, five hundred, or even six hundred dollars per cord, and customers are not always told clearly whether the material is green, seasoned, properly dried, cut, split, measured, or ready to burn.
The Yukon has an abundance of timber and usable wood resources.
Klondike Revival is working to build a more practical firewood system—one that uses approved resources responsibly, reduces unnecessary waste and handling, confirms exactly what the customer is receiving, and keeps prices as fair as possible while still paying suppliers, processors, drivers, and workers properly.
Our promise is not that we will always be the cheapest.
Our promise is that we will work toward fair value, honest product descriptions, clear quantities, transparent pricing, dependable delivery, and respect for the customer.
You should know what kind of wood you are buying before it arrives.
Firewood Division Commitments
Klondike Revival wants to help bring heating costs down—not by underpaying the people doing the work, but by building a cleaner, more efficient, more honest system.
Delivery Access Requirements
+
Before scheduling delivery, please disclose any access conditions that may affect our ability to deliver safely.
Please Disclose:
Important Access Policy
The driver may refuse to enter or unload in an area that appears unsafe, inaccessible, damaging to the vehicle, likely to damage the property, or materially different from the access information provided.
The customer and driver must agree on a safe unloading location before unloading begins.
Services That May Cost More
+
The advertised base price may apply only to the product and delivery form specifically confirmed.
Cut, split, stacked, dry, custom-length, remote, difficult-access, or specially handled firewood may cost more and may require additional time.
Frequently Asked Questions
+
Is the firewood always dry?
+
No. Available material may be dry, seasoned, green, mixed, or pending supplier confirmation. The condition must be confirmed as part of the order.
Is all firewood cut and split?
+
No. Some available supply may be offered only in log length. Cutting and splitting require confirmation and may cost more.
Do I pay when I submit the form?
+
No. The order details are reviewed and confirmed first.
When do I pay?
+
Most Whitehorse-area customers pay when the driver arrives and before unloading. Longer-distance deliveries may require a deposit before dispatch.
Can the driver unload before I pay?
+
No. Required payment must be received and verified before unloading begins.
Can the driver stack the wood?
+
Only when stacking has been requested, quoted, and confirmed as part of the order.
Can I change the product after confirmation?
+
Changes may be possible, but availability, price, processing requirements, and delivery timing may also change.
What happens if the truck cannot access my requested location?
+
The driver and customer may agree on another safe unloading location. The driver is not required to risk injury, vehicle damage, property damage, or becoming stuck.
Firewood Terms
+
Order Confirmation: All firewood orders must be confirmed by Klondike Revival before delivery. Confirmation includes exact product, quantity, price, delivery arrangement, payment requirement, and expected delivery window.
Payment Timing: For most Whitehorse-area deliveries, payment is completed when the driver arrives and before unloading begins. Longer-distance deliveries may require a deposit before dispatch, with the remaining balance due before unloading.
No Unloading Without Payment: No firewood will be unloaded until the required payment has been received and verified.
Access Requirements: The driver may refuse to enter or unload in an area that appears unsafe, inaccessible, damaging to the vehicle, likely to damage the property, or materially different from the access information provided.
Product Availability: Not every product is available from every supplier or during every delivery period. Submitting a request does not guarantee product availability, price, or delivery timing.
Additional Services: Cut, split, stacked, dry, custom-length, remote, difficult-access, or specially handled firewood may cost more and may require additional time.
Changes to Order: Changes may be possible after confirmation, but availability, price, processing requirements, and delivery timing may also change.
How the Klondike Standard Applies to Firewood
+
Contact Klondike Revival Firewood
Phone
Contact us to discuss your firewood needs